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Privacy Policy

EJ Care Support Services (Employment Applications)

EJ Care Support Services is committed to protecting your privacy and ensuring that all personal information collected through our employment application process is handled securely, respectfully and in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and all relevant NDIS legislation.

This Privacy Policy explains what information we collect, why we collect it and how your information is used when applying for employment with EJ Care Support Services.

1. What Information We Collect

When you complete an employment application or submit documents through our website, we may collect the following information:

Personal Details

  • Full name
  • Date of birth
  • Contact information (phone number, email address, residential address)

Employment & Qualification Information

  • Resume and employment history
  • Education, training and certifications
  • Work eligibility information (e.g., right to work in Australia)

Compliance & Screening Documents

  • NDIS Worker Screening Check
  • Police Check
  • Working With Children Check (if applicable)
  • First Aid/CPR certificates
  • Driver’s Licence or proof of identity
  • Any other NDIS or role-specific documentation required for employment

Additional Information

  • References
  • Emergency contact details
  • Information provided during interviews, assessment tasks or screening processes

2. How We Collect Your Information

We collect information directly from you when:

  • You complete and submit our employment application form
  • You upload documents via our website
  • You communicate with us through email, phone or in person
  • You provide information during interviews or onboarding

We may also collect information from third parties where you have given permission, such as referees or background check agencies.

3. Why We Collect This Information

EJ Care Support Services collects applicant information to:

  • Assess your suitability for employment
  • Meet legal and regulatory requirements for NDIS providers
  • Verify qualifications, identity and screening documents
  • Communicate with you regarding your application
  • Maintain accurate employment and recruitment records
  • Contact you about future opportunities if appropriate

Providing incorrect or incomplete information may affect our ability to assess your application.

4. How Your Information Is Used

Your information may be used for:

  • Recruitment and hiring decisions
  • Compliance checks required under the NDIS Quality and Safeguards Commission
  • Internal administrative purposes
  • Contacting you regarding interviews, outcomes or future vacancies

We do not use applicant information for marketing purposes.

5. How Your Information Is Stored and Protected

We take the security of your information seriously. EJ Care Support Services uses secure systems and practices to protect your data from:

  • Unauthorised access
  • Misuse or loss
  • Modification or disclosure

Electronic records are stored using secure, password-protected systems.
Physical documents (if applicable) are stored in secured locations accessible only to authorised staff.

6. Disclosure of Personal Information

EJ Care Support Services does not sell or share your personal information with third parties, except where:

  • Required by law or regulatory bodies
  • Required for mandatory worker screening or background checks
  • You have provided consent
  • It is necessary for recruitment-related verification (e.g., contacting referees)

7. Retention and Disposal of Applicant Information

Applicant information may be retained for a reasonable period for:

  • Compliance purposes
  • Future employment opportunities
  • Record-keeping requirements

Information no longer required will be securely deleted or destroyed in accordance with legal and organisational requirements.

8. Accessing or Updating Your Information

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections if any information is inaccurate or outdated

To request access or updates, please contact us using the details below.

9. Your Rights Under the Privacy Act

Under the Australian Privacy Principles, you have the right to:

  • Know why your information is being collected
  • Access your personal information
  • Correct inaccurate information
  • Make a complaint if you believe your privacy has been breached

EJ Care Support Services is committed to addressing all privacy concerns promptly and respectfully.

10. Website & Online Form Security

When you submit an application form through our website:

  • Data is encrypted and transmitted securely
  • Uploaded documents are stored in secure systems
  • We take reasonable steps to ensure online infrastructure remains safe and compliant

However, no online transmission is completely risk-free, and applicants submit information at their discretion.

11. Changes to This Privacy Policy

EJ Care Support Services may update this Privacy Policy at any time.
Any changes will be published on our website, and continued use of our application form indicates acceptance of these changes.

12. Contact Us

If you have questions about this Privacy Policy or wish to access or update your personal information, please contact:

EJ Care Support Services
Email: info@ejcare.com.au
Phone: 1300 532 012